Privacy Policy
Your personal data and assets are our highest priority. We remain fully committed to safeguarding them at all times.
Ascendant Fynvora collects and stores data necessary for your trading activity. Our Privacy Policy outlines how we gather and safeguard this information.
Our approach is built on the following core principles:
- To ensure complete transparency in how we collect and store your personal data:
We're committed to transparency in how we collect and process your data, so you can make informed decisions. Our privacy policy outlines clear guidelines and processes for handling your information through this website, giving you concrete details about data usage. You remain in control.
We are committed to keeping you informed promptly whenever there is information you need to know. Transparency is fundamental to how we operate.
Our knowledgeable team is always available to address any questions you may have about our operations and regulatory obligations under Singapore law. Please feel free to reach out to us at: info@ascendant-fynvora.com
- We do not use your personal data in any way other than as described in our Privacy Policy.
We may process your personal data to enable Ascendant Fynvora services to function properly, connect you with third-party trading platforms, maintain and improve our website features, protect our legal rights, and comply with regulatory requirements. We also use this data to support administrative and business functions necessary to deliver the Services to you.
To better serve your preferences and meet your needs, Ascendant Fynvora collects and uses your personal data.
- To protect your personal data and safeguard your rights, you'll need to use essential security tools available on our platform.
You can contact us at any time to access all your personal data. We can also modify or delete it as needed, and we support requests to transfer your data to you or a designated third party. We provide this service to help you exercise your privacy and data control rights.
- Safeguard your personal information
Our security systems meet banking-grade standards and are built to the highest specifications. While we cannot guarantee absolute security, we remain committed to continuously enhancing our systems and strengthening our protective measures to safeguard your account.
We maintain detailed privacy policies and employ the highest level of security systems to protect your information.
1. The Scope?
This policy outlines our procedures for collecting, processing, and sharing personal data.
This policy applies to all identifiable individuals, including anyone who can be identified or has already been identified through data entrusted to us or that we can access and/or combine.
The processing of personal data, as defined in our Privacy Policy, specifically encompasses the storage, management, and organisation of that information.
We do not collect personal information from individuals under 18 years of age, nor do we allow anyone under 18 to use our platform. If we discover that a user or any information belongs to a person under 18, we will immediately remove it.
What personal data do we collect and store?
When you register with us, we collect the necessary personal information to enable you to use our services. Where required, we may also request additional personal data to verify account ownership, for example. To maintain and enhance the quality of our services, we gather and analyse data relating to your use of our platform and those of our third-party partners.
3. You are under no obligation to share your personal data with the company.
While providing your information is entirely optional, declining to share certain data may limit the services we can offer and could restrict your access to our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal information:
We do not collect personally identifiable information about you. However, we do gather data related to your account activity, including your IP address and access timestamps. To support maintenance, security, and customer service, we retain system crash reports, browser details, and device information associated with your account. We also record your account's language preference.
We collect and retain only the personal data that you explicitly agree to share when connecting with a third party trading platform through us.
The personal data you provide to third-party platforms may include your full name, address, telephone number, and email address.
Why does the company require my personal data, and is it legally permitted to collect it?
We collect, store, and process your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Singapore.
Ascendant Fynvora can only handle, process, and transmit your data in accordance with the applicable laws in Singapore. The legal grounds for doing so are outlined below:
- By submitting your information to the company, you consent to the storage and processing of your personal data. You also authorise us to share your data with the appropriate third-party trading platform as required. Your consent covers the processing of your personal data for the specified purposes outlined in our privacy terms.
- To enhance our services, establish or defend legal claims, and pursue legitimate business interests, we may need to store and process your personal data.
- To meet legal requirements, we collect and process your data.
If you'd like to learn more about our data processing practices, please feel free to reach out to us via email.
Below you'll find details on how we use your personal data and the legal basis for each use.
To provide you with access to digital trading platforms upon your request, we may share your personal data with third-party service providers.
Your data may be collected and shared with third-party companies solely at your request and discretion.
You have agreed to allow the processing of your personal information for one or more purposes.
To help us respond promptly and effectively to your requests, concerns, and questions about our services, please provide the necessary information.
We process your personal data to pursue our legitimate business interests and those of our authorised partners.
To fulfil our legal and administrative obligations, we need to process your personal information.
To comply with our legal obligations, we must process certain personal data.
We collect anonymised personal data and usage information to enhance our services and improve stability through crash reporting.
To protect the company's legitimate interests and those of our service providers, we need to process and store your personal data.
This helps us prevent fraud and protect against misuse of our service.
We process your data to support business development, strategic planning, regulatory compliance, and other essential operational purposes.
To protect our legitimate business interests and those of our service partners, we need to process and store your personal data.
We use statistics and analytics tools to support decision-making and strategic planning across our services.
To protect the legitimate interests of our company and our third-party service providers, we need to process and store your personal data.
To protect the company's rights, assets, and interests—as well as those of our third-party service providers—we may process personal data in accordance with all applicable local laws, regulations, agreements, and our terms, conditions, and policies. This will be carried out only through necessary and established procedures.
To protect the legitimate interests of our company and our third-party service providers, we collect and store your personal data.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.
When you request it, we may share your personal data with third-party service providers, including digital trading platforms. Their use of your information will be subject to their own privacy policies.
To enhance our service offerings and improve your experience, we may share your personal information with our affiliates and partner companies.
We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of Ascendant Fynvora, our partners, and other third parties.
In the event of a critical business transaction—such as a company sale, investment pursuit, or loan application—we may share relevant data in a legal and appropriate manner. This also applies to company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.
7. Cookies and Third-Party Services
For analytics and advertising purposes, we may use cookies and similar tracking technologies in accordance with applicable laws and industry standards.
Cookies are small pieces of code stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. This helps us tailor our service offerings to suit your needs and gather analytics data to improve our platform's performance and inform our strategic planning.
The site uses two main types of cookies. Session cookies are stored only during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These allow the site to recognise you as a returning visitor and enhance your browsing experience.
Types of cookies:
Cookies may be used as needed, in accordance with their intended purpose
Cookies are essential for this website to function
Cookies help us recognize you as a user so we can deliver the information, settings, and services you need. They also improve your experience on our website and enable seamless access to our platform.
We use cookies to enable your device to download and stream data, as well as to help you access the features you need and return to previously visited pages.
To provide a seamless login experience, we use cookies to securely store and process your personal information, such as your username and last login date, when you choose to remain logged in.
Session cookies are automatically deleted when you close your web browser.
Functionality cookies
Using cookies, we're able to securely save your settings and preferences for instant recall, and recognise you when you visit our website.
Persistent cookies remain stored even after you close your browser, continuing until they expire.
Cookies for performance
To help us improve our services, we use cookies to collect statistical data about site performance and user behaviour on our official website.
All data stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are automatically deleted when you close your browser, whereas persistent cookies remain active until they expire or are manually cleared by you.
Cookies have been cleared or disabled
If you wish to delete or block cookies, you can do so through your browser's settings. Follow the links below for step-by-step instructions on how to manage cookies with the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Disabling cookies may prevent certain features and functionality from working as intended on this website.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to fulfil the operations outlined in this policy. Retention periods may be extended in accordance with applicable local laws, regulations, and company policies.
Your personal data may be shared with third-party trading platforms at your request for a period of 12 months. After this period expires, we will seek your consent before extending the data sharing arrangement for a further 12 months.
We regularly review all personal data we hold to determine whether it remains necessary for our operations.
9. Personal Data Transfers to Third Countries and International Organisations
When necessary for service delivery and security purposes, we may transfer your personal data to third countries and international organisations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you retain full access to legal remedies and rights at all times.
All residents within the European Economic Area (EEA) benefit from comprehensive data protection and safeguards.
- Data transfers always take place under the legal jurisdiction and authority of the EU, in accordance with standard data protection protocols as outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
- Any transfer of data between public entities or authorities is conducted in accordance with Article 46(2) and constitutes a legally binding and enforceable agreement.
- The European Commission's Standard Contractual Clauses, as governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers outside the EU. Our data transfers comply with these clauses. You can review the full text of the Standard Contractual Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more information about the security measures we use to protect your personal data during transfers to third countries, please email info@wealthwaydigital.uk with your inquiry.
10. Personal Data Protection
Your personal data is protected using the highest standards of technical and organisational security measures, in line with industry best practices. These safeguards are designed to prevent unauthorised access, accidental loss, and any unlawful destruction or alteration of your information.
While we implement comprehensive data protection measures in accordance with legal requirements, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Accordingly, we are not liable for any unauthorised disclosure, loss, or consequential damage to your personal data. This includes situations beyond our control, such as transmission errors, third-party unauthorised access, or similar occurrences.
If we receive legally binding requests from regulators or legal authorities, we may be required to disclose your personal data to them. Once your information is shared in compliance with such legal obligations, we have no control over how these authorities handle, store, or protect it.
While we take comprehensive measures to protect your information, data transmitted over the internet, including personal details, carries inherent risks and cannot be guaranteed as completely secure. The Company cannot warrant the absolute security of any data sent online.
11. Third-Party Website Links
This website contains links to third-party applications and websites that are not affiliated with us and operate independently of our company. Please note that our privacy policy does not extend to these external sites, as they maintain their own data collection and processing procedures. We are not responsible for their practices, and we encourage you to review their policies before proceeding. Access these links at your own discretion.
Always review the privacy policy of any company or service before sharing personal information on their website. Make sure their data collection, usage, and processing practices align with your preferences. Any personal data you provide should be shared directly with the service provider.
12. Policy Amendments
We reserve the right to update or modify this policy at any time. Any changes will be communicated to you through our website and other relevant channels. The updated privacy policy will be posted on the website and becomes effective immediately upon publication, unless otherwise specified.
13. Your Personal Data Rights
You retain complete control and authority over your personal data, including the right to verify its accuracy, correct any errors, and choose to delete or limit the scope and nature of any data processing we undertake.
On this page, EEA residents will find information relevant to them:
Your personal data is protected under the rights outlined below. You can exercise these rights at any time by emailing the address provided.
Accessing Your Rights
If the personal data you have provided to us is accurate, you may access it at any time. Any personal data we process is accessible to us and can be verified.
You can request your personal data at any time for verification purposes, and we will provide it to you in electronic format. If you request additional copies of your processed data beyond the first one provided, a reasonable fee may apply.
The company respects legal rights and privacy protections that safeguard the interests of all individuals. We reserve the right to restrict or deny access to personal data where doing so is necessary to protect the rights and freedoms of others.
Right to Correct Errors
You may correct any errors or inaccuracies in your personal data yourself, or the Company can do so on your behalf, to ensure it is processed correctly.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in violation of applicable laws. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw your consent to data processing by us, even where processing is lawful and serves our legitimate interests or those of a third party. 4) If we are required by law to delete your data.
Your right to deletion may be limited where EU law or member state legislation imposes legal obligations, or where data is necessary to exercise or defend legal claims.
Right to Restrict Data Processing
You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.
When you request that your personal data be restricted from use, it will be deleted unless one of the following applies: 1) where EU or Member State law requires the data to be retained. 2) With your consent, if the data is necessary for defending or pursuing legal claims. 3) To protect the rights of another individual.
Your Right to Data Portability
You have the right to access and review any personal data you have provided, provided you consented to its collection and processing through automated systems.
You have the right to request the transfer of your personal data to another company or organisation, provided it is technically feasible. This does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.
Right to challenge data processing
You have the right to object to the processing of your personal data and request that it be stopped, even where the Company pursues its legitimate interests or those of a third party service provider. However, this right does not apply if there is a compelling legal reason to continue processing—such as to defend against or pursue legal claims. In such circumstances, we may continue processing your personal data as necessary.
You may withdraw your consent at any time and request that your personal data not be used for direct marketing purposes.
Your Right to Withdraw or Decline Consent
You may withdraw your consent to our processing of your personal data at any time with immediate effect, where possible. Please note that this does not apply retroactively to any processing that occurred before your withdrawal.
If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.
If you believe your rights and freedoms have been violated in relation to how your personal data is processed, regulatory and supervisory authorities have been established within European Union Member States to address such concerns. You are entitled to lodge a complaint with these authorities at any time.
Section 13 outlines the circumstances where your personal data rights may be limited under European Union law or the laws of individual Member States.
Upon receipt of your request for access to your personal data, we will provide you with the information you have requested, as outlined in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the complexity of your enquiry. Should an extension be necessary, we will notify you of the extended deadline within one month of receiving your request.
Requested information will be sent to you electronically at no cost, unless prohibited by law or the terms outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.
We reserve the right to request additional proof of identity if there is reasonable doubt about who is making a request for personal data, in order to protect your information and ensure security.